eWarranty Registration

Customer Information

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Please let us know your name.
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Please let us know your email address.

Products Information

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Please upload your proof of purchase in JPG / GIF / PNG or PDF format below 6mb

Locating the product serial no.

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For additional products, please fill in another form.

Warranty Conditions

  1. This warranty provides against defective materials and manufacturing faults throughout the period of warranty from the date of purchase of the appliance.
  2. This warranty also does not cover normal wear and tear, replacement of consumable materials and accessories, and the cost of maintenance of the appliance.
  3. This warranty does not cover the repair or replacement of part/s damaged by misuse, accidents, negligence, alterations, or modifications in any way, or repairs done by any repair organisation without the prior consent of PowerPac Electrical Pte Ltd.
  4. Repair and service are to be performed at: 5 Changi South Lane #03-01 Singapore 486045. A transport fee will be charged for personal doorstep service.
  5. The original purchaser of the appliance must furnish proof of purchase to our Service Centre with the email or number as registered during submission of warranty when this appliance is sent for repair/service. Failure to do so may delay the receipt of said repair/service by the customer.
  6. Under no circumstances whatsoever shall the serial number be erased, defaced or altered by the customer and/or his representatives, or the dealer and/or his agents. Failure to ensure this shall invalidate the warranty.
  7. This warranty is deemed to be void if the defect is cause by the attack of household pests, fire, lightning, natural disasters, pollution, abnormal voltage or the usage of generators.
  8. This warranty is valid in Singapore only.
  9. This warranty will be honoured subject to the customer’s registration of the warranty inclusive of original invoice or valid purchase receipt. Failure to present these documents will result in denial of service. However, if the customer still requests that the defective appliance be repaired, PowerPac Electrical Pte Ltd may, at its discretion, repair the appliance but impose a labour charge, as well as the costs of the replacement parts, to be borne solely by the customer.
  10. Please refer to the attached picture for the location of one of our appliance’s serial number, as an example.
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